Management is a two-way dynamic process. The employee is not only accepting the management of the boss. It can take the initiative to take action, impact on the boss, conduct upward management, turn the boss into partners, and achieve a win-win situation.
01 Effective communication
In general, communication between employees and borsses is defined as an upward communication, i.e., a top form in communication. But when you get along with the boss, the up-minded communication is not enough or not perfect. So how can we achieve the harmonious state of our communication with the boss?
The famous managementist Jack Welch's Assistant Rosseta Boschi put his 14-year assistant career, and said. Proven the concept of "Managing Up). In her opinion, management requires resources, resource allocation power in your boss, so when you need to get a free resource, you need to manage the boss, in fact, perfect communication with the boss.
According to the survey of Galepp, 75% of employees have left, and the reason is that they cannot work with their own bonsses. The relationship between the upper and lower level has become an important factor in personal development, team performance, organizational stability, and even core competitiveness.
02 What is an upward management?
Up management is to cooperate with the boss's style and goals from the strategy, and integrate it with its own style and goals, it can be used to assist the boss and achieve personal occupational goals. That is, in order to give you, your boss and the company have achieved good results, and consciously cooperate with the process of working together.
Simply put, it is to discover the strengths of the boss, try to avoid the shortcomings of the boss. I often ask: "How do I do to make the boss's work smoothly, make my work smoothly?"
First, adapt to each other and style with the boss
Adapted to each other's needs and styles. The work environment requires harmonious and unified working methods, and needs to receive the problem, the form of communication, and clarify their responsibilities. It is not that the boss's work style is not changed, but for employees, the primary thing is to adapt to the boss's work style, and then make a suggestive way to make a suggestive way of advice on the basis of adaptation.
Second, share each other's expectations. In the work with the boss, it is very important to communicate the expectations of both parties and improve their capacity by continuous communication expectations. Once in such a state, both sides will find that the other party is a good reference, which can extend in unconsciousness, so that their efforts have gradually rising to a new height.
Third, interdependence, honesty and trust.
Dependence, honesty and trust. Remember to manage up is an interdependent relationship and a relationship between cooperation and assistance. In many cases, the subordinates can't make the boss feel embarrassed, and the trust of the boss is not honest in the work, and the trust of the boss is the development barrier for her own.
03 Basic principles for management
First: Help the boss to make decisions. Pay attention to the first point: the first point: the last discussion of the previous discussion, and what is the specific goal. Second: Use facts or data to provide explanation, it is best to use some charts and images to help him quickly make decisions. Third point: After the boss decision is good, it is necessary to show what he decided in writing, guarantees no errors and abduction, and becomes a firm support for this decision.
Second: Manage the time of the boss. The more simply put the problem, the shorter the spess, the shorter flowers, help him prepare information, do sum, synthesize different information and possible options. But don't give routine issues with important issues to talk.
Third: At the same time, there is a problem and solution for the boss. Need to pay attention: "First of the forest, goodbye tree". Be sure to talk from the basic task, tell the boss, what is your goal, what is the current progress, which places you need him. Clearly telling the boss's own feasible solutions, specific practices, work items, deadlines, and necessary human resources.
Fourth: Let the boss know more. Don't think that the boss is as much as you know, but assume that he has a knowledgeable ability and tries to church him. Because he looks at the problem, the interactive relationship between the organizational department has a relatively accurate. So you have two options: The first: use a pile of technical information that you don't understand, forcing him to agree. Although this method may make the boss learn technical knowledge, it is also likely to cause communication barriers, leading to insufficient trust between both parties. Second: Help the boss to master the problem in the way of easy-to-understand language, articles, examples, forms and abstracts. With face-to-face teachings and learning, you can generate interpersonal relaxation and trust, which makes the relationship between the two parties nature, which is beneficial to make better decisions.
Fifth: Trial your authorization to the Division. The boss has a new appointment for you. It seems that it should be a happy thing, but how big is the authorization of your position, how should it be used, but it is not easy to assert, so you need to explore the upper division, so as not to cause unnecessary trouble.
04 Method for testing authorization
Safety card
Announcement of the opinion of the boss. The sequelae is that the boss may think that you have no courage, all things are not chess, you can't serve as a heavy responsibility.
Practice according to the content you think
The consequences of this complete subjective approach are not very satisfactory, often discovering that their decision-making power is not as big as in practice.
Trial water temperature method
The specific operation is between the top two, and there are both inquiry and their own active attack. This method is particularly suitable for unsuccessful conditions.
05 management skills
Anything you must refer to yourself before making up management, whether it is the right to manage it is to work better, in order to organize the target. At the same time, management should pay attention to the skills, let the superiors decide to change:
1. Don't let the superior feel that the subordinates will make him change;
2, first with colleagues to strive for support;
3. Provide information to make superiors change;
4, don't hide, it should be honest and trust;
5, cater to his strengths, try to avoid his shortcomings;
6, adapt to each other's personality and style;
7, choose to use his time and resources.
The entire concept of "upward management" relies on effective communication. You are always facing this choice: either, or stand silently. You may think that your boss "should know" what you want and what you need, but this idea may be right. They will not read the heart! Everyone is very busy, all are god for many things. Therefore, if you want the boss to hear your voice, you should choose "say".
- I have a problem, I need to take action and ask questions.
- Through the right way, such as call, email, interview, write note ... Just use it
- Specific, reasonable, concise, firm, courteous, active communication is not "delay tactics", to say, to take the initiative.
The upward management is not completely equivalent to communication. There is a difference in connotation, and the connotation of the former is significantly greater than the latter, and the latter is only referring to the communication.
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